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REFUNDS AND EXCHANGES

Due to the digital nature of our designs and their ability to be downloaded instantly, refunds and exchanges are not offered. We have a firm policy on this. If you have difficulty downloading your designs, please send us an email using our Contact Us  form or send an email to support@digitalstichempire.com

and we will assist you promptly. If you do not hear back from us within 24 hours, please re-send. Please note that we are closed on weekends and all major holidays. You Contact us by filling out our Contact us form on our site oe sending an email to 

support@digitalstichempire.com